(Berth 38/39)
Queen Elizabeth II Cruise Terminal
Located in the Eastern Docks, the Queen Elizabeth II Cruise Terminal (Berth 38/39) is one of Southampton’s most prestigious and historic departure points. Opened by Her Majesty the Queen in 1966, this terminal is a primary hub for Cunard and P&O Cruises, offering a classic maritime atmosphere combined with modern terminal facilities.
Quick Guide
Postcode: SO14 3GG
Main Gate: Dock Gate 4 (Eastern Docks)
Wi-Fi: Free Wi-Fi
Food & Drink: Ceanos Café
Cruise Ship Today: [ship_qe2]
How to Get There
Where To Park
Short Stay
- Terminal Car Park: Pay-and-display spaces are available directly at Berth 38/39 for drop-offs.
Long Stay
- CPS Valet Parking: Professional valet service; drop your vehicle at the terminal for secure on-site storage.
- ABP Parking: Official port self-parking facilities located within the Eastern Docks.
- Triangle Car Park: A convenient off-site long-stay car park located just outside Dock Gate 4.
- Cruise & Stay Hotels: Nearby hotels like the Harbour Hotel or Oxford Street boutiques offer parking deals.
- Ocean Village Multi-Storey: Secure long-term city parking located within a short taxi ride of the terminal.
Insider Tips
To ensure your embarkation at the Queen Elizabeth II Terminal (Berth 38/39) is as smooth as possible, consider these expert local tips:
- Dock Gate 4 Access: This is the primary entry for the Eastern Docks. Be aware that traffic can be heavy on Cunard arrival days; allow extra time when travelling through Platform Road.
- The Oxford Street Advantage: This terminal is the closest to Oxford Street. It is the best place to enjoy a premium breakfast or coffee before heading through the gate.
- Historical Note: Look for the commemorative plaques in the terminal—this berth has a deeper history with the original transatlantic liners than any other in the city.
- Early Luggage Drop: Porters typically start their shift at 10:00 AM. Drop your bags early so you can explore the Solent Sky museum without luggage.
Luggage Storage
QEII Terminal does not have luggage lockers. If you have time to explore before or after your cruise, use these trusted local services:
- Stasher: Secure storage points are available in hotels and shops near the Eastern Docks and Oxford Street from £3.49 per bag.
- Bounce: Offers multiple verified locations in the city centre and near the ferry terminals for flexible storage.
- The Baggage Handling Company: Specialises in cruise luggage delivery and storage directly for port passengers.
- Unbaggaged: A mobile door-to-door service that picks up your bags and delivers them to the terminal.
- Oxford Street Hotels: Boutique hotels like The White Star Tavern often provide temporary storage for guests dining on-site.
QEII Cruise Terminal FAQs
Are there cash machines at the QEII Terminal?
No. There are no ATMs inside the terminal building. Oxford Street (0.5 miles) is the nearest location for banking and cash facilities.
Is there food available while waiting to board?
Yes. Café Ceanos is located within the terminal lounge and serves a variety of hot drinks, snacks, and sandwiches on sailing days.
Is the QEII Terminal accessible for those with mobility issues?
Yes. The terminal is fully accessible with elevator access and a dedicated assistance team to help passengers through the embarkation process.
Does the terminal offer free Wi-Fi?
Yes. Complimentary Wi-Fi is provided throughout the terminal building for all departing and arriving guests.
What is the best way to get to QEII from the train station?
A taxi is highly recommended. The journey from Southampton Central takes approximately 10 minutes and costs roughly £8-£10 depending on traffic.