(Berth 102)
Horizon Cruise Terminal
Located in the Western Docks, the Horizon Cruise Terminal (Berth 102) is Southampton’s newest and most environmentally friendly terminal. Primarily serving MSC Cruises and Norwegian Cruise Line (NCL), this state-of-the-art facility features shore power connectivity and a sleek design just minutes from the city’s retail hub.
Quick Guide
Postcode: SO15 1HJ
Main Gate: Dock Gate 10 (Western Docks)
Wi-Fi: Free Wi-Fi
Food & Drink: Ceanos Café
Cruise Ship Today: No ship today. Check here.
How to Get There
Where To Park
Short Stay
- Terminal Car Park: Pay-and-display parking is available immediately adjacent to the terminal building.
Long Stay
- Official Port Parking (AB): The primary on-site self-parking facility for Horizon Terminal guests.
- CPS Valet Parking: Professional valet service located directly at the terminal entrance.
- Cruise & Stay Hotels: Nearby hotels like Novotel or Holiday Inn offer secure parking bundles.
- Council Multi-Storeys: West Park or Grosvenor Square offer competitive long-term city rates.
- Westquay Multi-Storey: A budget-friendly option located a short 5-minute taxi ride from Berth 102.
Insider Tips
To ensure your embarkation at Horizon Cruise Terminal (Berth 102) is as smooth as possible, consider these expert local tips:
- New Gate Entry: Horizon shares access with the other Western Dock terminals. Follow specific signs for “Horizon” or “Berth 102” once inside Dock Gate 10.
- Shore Power Advantage: If you are sailing on an equipped MSC ship, look for the massive shore power cables—Horizon is one of the few UK terminals with this green tech.
- Retail Proximity: Horizon is uniquely close to the Westquay Retail Park. It is the best terminal for making a quick dash for last-minute electronics or holiday essentials.
- Luggage Readiness: Porters are typically on-site from 10:00 AM. Drop your bags early to enjoy a lunch at the nearby dancing man brewery before boarding.
Luggage Storage
Horizon Terminal does not offer on-site luggage lockers. For storage before or after your sailing, use these secure local options:
- Stasher: Secure storage points in shops and hotels near Dock Gate 10 and the Central Station from £3.49 per bag.
- Bounce: Offers multiple verified locations in the city centre and near the coach station.
- Unbaggaged: A mobile service that collects your bags from your hotel or the station and delivers them to the terminal.
- The Baggage Handling Company: Specialises in port-side luggage management and courier services for cruise guests.
- Local Hotels: Hotels like the Novotel or Ibis (just 0.5 miles away) often provide storage for guests or offer day-use rooms.
Horizon Cruise Terminal FAQs
Are there cash machines (ATMs) at Horizon Terminal?
No. There are no ATMs or currency exchange facilities inside the terminal. We recommend using the banking facilities at Westquay (0.9 miles) before arriving.
Is there food and drink available at Horizon?
Yes. Café Ceanos operates in the departure lounge, providing hot snacks, fresh sandwiches, and a range of beverages.
Is Horizon Terminal accessible?
Yes. As Southampton’s newest terminal, it is fully ADA compliant with lift access, wide aisles, and dedicated priority seating.
Does the terminal provide free Wi-Fi?
Yes. Complimentary Wi-Fi is available for all passengers throughout the terminal building.
What is the best way to get here from the station?
A 5-minute taxi from Southampton Central (South Side) is the easiest way. If walking, follow the signs for Dock Gate 10 via West Bay Road.
