(Berth 101)
City Cruise Terminal
Located in the Western Docks, the City Cruise Terminal (Berth 101) is the most centrally located terminal in Southampton. Frequently hosting the world’s largest ships from Royal Caribbean and MSC, this modern facility offers immediate access to the city’s main shopping and historic districts.
Quick Guide
Postcode: SO15 1BS
Main Gate: Dock Gate 8 or 10
Wi-Fi: Free Wi-Fi
Food & Drink: Ceanos Café
Cruise Ship Today: No ship today. Check here.
How to Get There
Where To Park
Short Stay
- Terminal Car Park: Pay-and-display parking is situated adjacent to the terminal for easy drop-offs and pick-ups.
Long Stay
- Official Port Parking (AB): The primary secure self-park facility located right next to the terminal building.
- CPS Valet Parking: Professional valet service where your vehicle is collected at the terminal front.
- Cruise & Stay Hotels: Nearby hotels like the Novotel or Ibis offer packages with room and port parking.
- Council Multi-Storeys: West Park or Grosvenor Square offer long-stay rates for city centre trips.
- Westquay Multi-Storey: A budget self-park option located a 5-minute taxi or 15-minute walk from the berth.
Insider Tips
To ensure your departure from the City Cruise Terminal (Berth 101) is seamless, consider these local expert insights:
- The Dock Gate 8 Advantage: Using Dock Gate 8 on Herbert Walker Avenue provides the most direct vehicle access to the terminal front for luggage drop-off.
- Westquay Essentials: Being so central, this terminal is perfectly situated for picking up last-minute snacks or toiletries at Westquay before heading into the dock.
- Early Porter Drop: Porters are generally available from 10:00 AM, allowing you to drop your heavy bags early and explore the Old Town bag-free.
- Security Preparation: The City terminal is known for its efficient security screening; have your passports and boarding passes ready before you enter the queue.
Luggage Storage
There are no luggage lockers inside the City Cruise Terminal. If you want to explore the city before or after your cruise, use these secure local options:
- Stasher: Features various secure points in shops and hotels near the station and Westquay from £3.49 per bag.
- Bounce: Offers multiple verified locations around the City Centre and Coach Station for flexible daily storage.
- Burlington House: A dedicated service for cruise passengers (0.8 miles away) offering secure storage and terminal delivery.
- Unbaggaged: A mobile door-to-door service that collects your bags from your accommodation and delivers them to the terminal.
- The Baggage Handling Company: Professional port-side storage and courier services specifically for cruise passengers.
- Local Hotels: Hotels like the Novotel or Ibis often store luggage for guests or offer day-use rooms for a fee.
City Cruise Terminal FAQs
Are there ATM or currency exchange facilities at the terminal?
No. There are no cash machines or exchange desks inside the City Terminal. We recommend visiting Westquay for holiday cash before you enter the dock gates.
Is there priority seating for disabled passengers?
Yes. The terminal provides a large departure lounge with dedicated priority seating zones and is fully accessible for passengers with mobility needs.
Can I get a meal inside the City Cruise Terminal?
Café Ceanos is located outside the terminal and offers a selection of hot food, snacks, and alcoholic beverages on sailing days.
Does the City Terminal provide free Wi-Fi?
Yes. Complimentary Wi-Fi is available throughout the building, allowing you to access digital boarding passes or keep in touch while waiting to board.
What time should I arrive at the terminal?
Always stick to the specific arrival slot assigned by your cruise line. Arriving too early may mean you are asked to wait outside until your window opens.