Westquay Multi-Storey Car Park is a central parking option in Southampton, offering a modern and streamlined experience for visitors. It is an ideal choice for those planning a day of shopping, dining at the Watermark, or visiting the cinema.
Parking Tariffs
The pricing follows a clear incremental structure based on the length of your stay. Please note that this is a card-only facility.
| Duration | Rate |
|---|---|
| 0 – 1 hour | £2.50 |
| 1 – 2 hours | £3.50 |
| 2 – 3 hours | £4.50 |
| 3 – 4 hours | £5.50 |
| 4 – 5 hours | £6.50 |
| 5 – 6 hours | £7.50 |
| 6 – 7 hours | £8.50 |
| 7 – 8 hours | £9.50 |
| Up to 24 hours | £15.00 |
The “Drive In, Drive Out” System
Westquay has replaced traditional paper tickets with a smart Automatic Number Plate Recognition (ANPR) system. Your vehicle registration is recorded upon entry and exit to ensure a seamless process.
Payment Options
As this is a card-only facility, you can choose from the following methods to pay for your stay:
- Automatic Billing: Register your vehicle on the Westquay website to have payments debited automatically when you exit.
- QR Code & NFC: Scan the QR codes located on signs throughout the car park or use your phone’s NFC reader to pay via a secure web link before you leave.
- Exit Barriers: You can pay using a contactless card or mobile device (Apple Pay/Google Pay) directly at the exit barrier.
Facilities and Accessibility
- Parking Spaces: There are 2,484 spaces available in total.
- Disabled Parking: 91 dedicated spaces are provided for Blue Badge holders. Standard parking tariffs apply.
- Vehicle Height: The maximum height for vehicles in the Multi-Storey is 2.0 metres.
- Security: The car park is monitored by 24-hour CCTV and holds the Park Mark safer parking status.
Visiting for a Cruise?
While this is a long-stay facility, it cannot be pre-booked. It is a popular choice for cruise passengers due to its central location. Most cruise terminals are a short taxi ride away, or roughly a 15 to 20-minute walk for those with light luggage.
Frequently Asked Questions
Can I pay with cash at Westquay Multi-Storey?
No, Westquay car parks are card-only facilities. You can pay via contactless, credit/debit card, or through the online registration system.
Is there a height restriction for the Multi-Storey car park?
Yes, the maximum vehicle height for the Multi-Storey car park is 2.0 metres. If your vehicle is taller, you may need to seek alternative open-air parking.
Do Blue Badge holders park for free?
No, standard parking tariffs apply to all users, including Blue Badge holders. However, there are 91 dedicated wide spaces available for accessibility.
Can I pre-book a parking space for my cruise?
You cannot pre-book a space at this car park. It operates on a first-come, first-served basis, though with nearly 2,500 spaces, there is usually availability.
What happens if I lose my ticket?
The car park uses ANPR technology, so there are no physical tickets to lose. If you have an issue paying at the exit or machine, press the help button to speak to a staff member.